Enat Bank Mobile Banking Registration Guide
Enat Bank is a private Ethiopian bank. Enat Bank mobile banking service lets you check your account, move money, and pay for things from your phone instead of visiting a branch.
This guide walks you through Enat Bank mobile banking registration step by step and explains what you can do after registration.
Enat Bank first rolled out its internet banking, mobile banking and a mobile wallet in August 2020, starting in its Addis Ababa branches.
Enat Bank is offering the following three digital services:
- Mobile banking app, available on Google Play Store and the Apple App Store.
- USSD banking, which works by dialing *845# on any phone.
- Internet banking, the web portal you use from a computer.
What Can You Do in the Enat Bank mobile banking App?
Enat Bank mobile banking covers the following services.
- Check your balance and view a mini statement
- See current foreign exchange rates
- Transfer money between your own Enat accounts
- Send money to other people’s Enat accounts
- Make local remittances from your account
- Set up recurring payments (standing instructions)
- Top up your mobile airtime
You’ll also have in-app card controls, such as daily limits and the option to freeze a lost card.
Before Enat Bank Mobile Banking Registration
You need the following things before Enat Bank mobile banking registration.
- An active Enat Bank account. Registration is for existing customers (new customers need to open a new account).
- A valid ID. Enat Bank uses your phone number and ID to activate your account.
- Your phone number. If you’ve changed numbers since opening your account, update it at a branch first. A mismatch is the most common reason for sign-up problems.
- A smartphone with a stable connection. Mobile data or Wi-Fi both work.
- Space on your phone. Free up some storage before you download.
How to Register for Enat Bank Mobile Banking?
Below are the methods for registering for Enat Bank mobile banking.
Download the App and Activate
Download the app and activate it using your phone number and ID.
- Open Google Play (Android) or the App Store (iPhone) and search for the official Enat Bank app. Before installing, check that the publisher is Enat Bank.
- Open the app and choose the registration or activation option.
- Enter the details it asks for, typically your phone number and ID information.
- Verify as prompted, then set your login credentials.
- Sign in and explore the app before you try a transaction.
Screens and wording can differ between app versions.
Activate at a Branch
You can visit a branch to activate Enat Bank mobile banking. Bring your ID and the phone you’ll use. You can also visit the branch if the app can’t verify you or if you need to update your phone number first.
No Smartphone? Use USSD Banking (*845#)
Not everyone has a smartphone or mobile data. Dial *845# from any phone on any network. The bank says it’s available 24/7.
Mobile App vs. USSD vs. Internet Banking
|
Channel |
Best for |
Needs |
|---|---|---|
|
Mobile app |
Everyday transfers, balance checks, card controls |
Smartphone and internet |
|
USSD (*845#) |
Quick tasks, no data, basic phones |
Any phone, any network |
Common Problems of Enat Bank mobile banking and Quick Fixes
The app won’t accept my details. Check that your phone number matches what the bank has on file, and that your ID details are entered exactly. If it still fails, you need to visit the branch to fix it.
I can’t find the app. Search for the full name “Enat Bank” and check whether it’s available for your phone’s region and operating system. If the store says it’s incompatible, update your phone’s software.
I forgot my PIN or password. Use the app’s reset option if available, or visit a branch.
Amount transfer is not successful. Check your balance and the recipient’s account details before retrying, so you don’t send twice. If the money left your account but the recipient didn’t receive it, contact customer support and provide the transaction details.
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Frequently Asked Questions
How do I register for Enat Bank mobile banking?
Download the official app and activate it with your phone number and ID, or visit a branch and ask staff to activate it for you.
Can I use Enat Bank mobile banking without a smartphone?
Yes. Dial *845# to access Enat Bank USSD banking on any phone and network.
What should I do if I lose my phone or card?
Freeze the card in the app if you can, then contact customer support immediately.
What’s the difference between mobile banking and internet banking?
Mobile banking runs through the phone app, while internet banking is the web portal. The portal offers extra services, such as bulk payments and cheque requests.
